| Pontchartrain
Pools & Spas
F.A.Q.
(Frequently
Asked Questions)
CONSTRUCTION TIME Contruction time generally is 3 to 6 weeks - weather permitting. Highly-detailed jobs can possibly go 4 to 8 weeks - weather permitting, all pools come with a 10 year structural warrantee! QUALITY AND VALUE Choosing the right pool company is the single most important step in your pool-buying process. With your Pontchartrain Pools & Spas, you'll have a builder that meets these specifications and more! Affordability with custom style, premium quality, proven reliability & customer care, exceptional craftsmanship, and the most effective technology. That's what you can expect, and it's why we're unmatched for overall value. Our pools and spas have been engineered to provide years of carefree service. You will be 100% satisfied with our services. We are proud of our excellent reputation and assure you of our pledge to provide professional, reliable service.Buying a pool is serious business, and you should take precautions to protect your investment. Because most people are unfamiliar with the swimming pool industry, we have put this guide together to help the consumer to be a more informed buyer. If you know the right questions to ask, the answers given will help you to make the correct choices. WHAT MATERIAL AND WORKMANSHIP WARRANTIES DO YOU OFFER? Most warranties offered are backed by the pool company. Some have manufacturer warranties. Be sure you understand which is which. For example, most pumps and filters have warranties backed by manufacturers. In many cases, these manufacturers are national companies and will be around a long time. Warranties like "lifetime pool shell" are backed by the pool company. If the company is no longer in business, then the warranty is gone. HOW HARD IS IT TO CONTACT THE COMPANY FOR QUESTIONS? Our office is open seven days a week and we look forward to your call! These are just some of the things which will help you make the choice of who you will give your money to in exchange for a swimming pool. Do your homework before you give your money to a stranger and make your pool buying experience a happy one. We at Pontchartrain Pools & Spas would be elated at the opportunity to discuss these and any other pool questions which you might have. You may call us seven days a week and we look forward to your call.
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